How to book an Telehealth consultation
Step 1: Book Online
Go to BOOK ONLINE button and follow the steps to register for the booking portal to be able to view the Physio's diary.
Once signed in, choose the Physiotherapist and select the day and time. Make sure you check your own time zone against the time zone of SYDNEY by clicking on the 'CONVERT YOUR TIME ZONE' button. Remember all times are Australian Eastern Standard Time (AEST).
For your first consultation you must select "NEW PATIENT: Initial ONLINE Telehealth Consultation". For any consultations after that you can choose "EXISTING PATINET: Follow-up ONLINE Telehealth Consultation".
Once you have completed the booking you will then be sent an confirmation email with your date and time of your consultation.
Step 2: Pre-payment
You will be required to pre-pay your consultation to secure your booking. Follow the steps on the payment request email that you will receive to make you payment safe and securely online.
Your appointment booking is not confirmed until your payment is made.
Step 3: Connection
Before your telehealth appointment you will be sent an email with a video link and access code that you will need to will need to access the consultation online.
Please make sure the telehealth application is open before your consultation and your video and microphone are working. This will avoid any connection delays during your appointment.
You can also email us any relevant medical correspondence for your Physio, attaching any medical reports and background history regarding your injury or problem.