APPOINTMENT OPTIONS
When booking a Physiotherapy appointment online at Physio Fitness, we have various consultation types for you to choose from, depending on what type of patient you are as well as the duration of the appointment.
What type of patient are you?
What Appointment duration time do you need?
Our Cancellation and Missed Appointment Policy
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At least 24 hours before your appointment we either send an SMS or email to confirm the appointment. Please make sure we have your latest contact details to assist us in this process. If less than 24 hours notice is given to move/cancel an appointment, or if you fail to attend an appointment, 100% of the consultation fee will be charged.
We understand that sometimes unforeseen circumstances can occur where it may be difficult for you to attend your appointment, however we have a reminder system in place to help you avoid this. The way we see it is once our time is booked we are dedicated 100% to that client for the allotted time. If the client doesn’t show up or cancels we have no way of providing our services for anyone else who may need it as it is too late. Not showing up denies another client the chance to book that time.
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Our Guarantee to You
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We believe in getting the results for you that you need, and to your complete satisfaction. We are so confident in our abilities that should you be in any way unsatisfied with any treatment session provided by one of our Therapists, you will receive your session cost returned in full. |
